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WhaTap AI Chatbot

WhaTap AI Chatbot is an intelligent conversational interface that allows users to ask questions in natural language, and the AI understands and responds in real time with appropriate answers.
Unlike simple keyword searches, this chatbot provides a conversational user experience that understands context and delivers goal-oriented information.

Specialized for the WhaTap Monitoring Service, the chatbot can automatically provide configuration guides, feature explanations, version information, and usage examples based on user questions.
For example, when users ask how to create a specific dashboard, register a log parser, or request SQL analysis, the chatbot provides immediate answers.

WhaTap AI Chatbot is especially useful in the following cases:

  • When it is difficult to find product manuals or guides
  • When complex settings or metric interpretations are needed
  • When quick information sharing between developers and operators is required

Currently offered in beta, the service will continue to improve and support more languages and features in the future.

Info

The WhaTap AI Chatbot service is built on a Node.js-based backend server, using a Milvus vector database and MinIO object storage. It delivers fast and accurate answers by integrating with internal documents and data through a high-performance search and response system.

Support Scope​

  • Status: Beta
  • Languages: Korean (Japanese and English under development)
  • Input Limit: Up to 3,000 characters
  • Usage Limit: Unlimited (usage limits and billing may be introduced later)
  • Requirements: Login with a WhaTap account required

Basic Usage​

Start a Conversation​

  1. Click the chatbot icon at the top right corner csv icon
  2. Confirm the chatbot window popup
  3. Review the welcome message and feature guide
  4. Enter your question and press the send button or hit Enter to start the conversation

Conversation Flow​

  • User messages are displayed on the right, and AI responses appear on the left
  • AI responses are generated in real time, and the message "Generating a response…” is shown during processing
  • Conversation history is temporarily stored in the browser session and will be deleted when the window is closed or refreshed

Using Responses​

  • If the answer includes a code block, you can use the copy button to easily copy complex content such as regular expressions
  • AI responses may include additional questions or suggestions for next steps

Example Use Cases​

  1. Viewing configuration options for collectors and agents
  2. Getting guidance on building a Flex Board (dashboard)
  3. Checking supported versions of each product
  4. Getting recommendations on how to use specific features
  5. Verifying support for specific libraries or functions
  6. Performing simple SQL analysis
  7. Viewing a brief summary of project operational status
  8. Understanding the meaning of key monitoring metrics
Note

Please keep the following in mind when using the WhaTap AI Chatbot service:

  • Only questions related to the WhaTap Monitoring Service are supported
  • For more accurate responses, please enter clear and specific questions
  • Do not enter sensitive information or personal data
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