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Overview

WhaTap manages monitoring targets through a three-level hierarchy of projects, groups, and organizations. You can invite members to each level and assign permissions to set appropriate access scopes based on their roles.

Hierarchical structure

Project hierarchy

Project

The basic unit of monitoring. Monitoring targets are separated and member permissions are managed on a per-project basis.

Projects are categorized by monitoring agent type, such as application, server, and container.

Create project

Within the same agent type, you can also split projects by purpose, such as Front, Gateway, and API.

Demo project

Group

A unit for managing multiple projects together. Adding members to a group applies the same permissions to all projects within the group. Members with permissions granted only at the project level can monitor only that project.

Organization

The top-level unit for managing multiple groups together. In most cases, projects and groups alone are sufficient.

Note

For managed service provider (MSP) businesses that manage multiple client companies as groups, organizations allow you to consolidate multiple groups under a single management structure. Granting permissions to each group's members enables independent group management.

Member permission inheritance

Member permissions from a parent level are automatically inherited by child levels. For example, Group B under Organization A inherits Organization A's member permissions, and Project C under Group B inherits Group B's member permissions. Parent-level permissions are retained after inheritance.

Member permissions

Permission types

Different permissions can be assigned to members for each project, group, and organization.

Permission typeDescription
ViewProject viewing
EditMoving, modifying, deleting organizations, groups, and projects; maintenance plans
View logLog viewing; access to log-related features
Personal information query in logPermission to view personal information contained in logs
Log editEditing log settings
Project flexboard updateEditing Flex board in the project
Member managementModifying member permissions; adding and removing members
Alert receptionReceiving alerts
Alert settingsAlert notification settings, maintenance plans, process grouping for the Server product
BILLINGBilling
Note

For details on each permission and how to change them, see Member permissions.