Skip to main content

SSO Integration

By setting up Single Sign-On (SSO), you can log in to the WhaTap monitoring service and external applications with a single account. You can access the WhaTap service using an Identity Provider (IdP) account used in your organization, or build an environment where you access external services with your WhaTap account.

WhaTap supports integration with the following IdPs:

Integration flow​

SSO integration proceeds in the following order:

  1. Generate an SSO key from WhaTap: Create an SSO key in the WhaTap service and verify the authentication information (EntityID, Sign-On URL).

  2. Configure the application in the IdP: Create a WhaTap integration application in the IdP you are using (Okta, Microsoft Entra ID, etc.) and complete the SAML setup.

  3. Register IdP metadata in WhaTap: Register the metadata issued by the IdP in WhaTap to complete SSO integration.

Generating an SSO key​

Generate an SSO key from the WhaTap service and verify the authentication information required for IdP integration.

  1. Log in to the WhaTap monitoring service.

  2. Click the profile icon at the top right of the screen, and then select Manage Accounts.

  3. In the left menu, select SSO Integrations.

  4. In the Service provider ID (WhaTap) section, enter a Key Name in Issue SSO Key. Enter a name that identifies the IdP to integrate (e.g., okta-production, entra-dev).

    Service provider ID

  5. Click the Issue SSO Key button.

  6. In Check SSO information, verify and copy the EntityID and Sign-On URL values.

    SSO information

    Use these values when configuring the IdP.

Note

  • Up to 5 SSO keys can be issued, and each key has unique authentication information.

  • Click the Issue additional SSO key button to add additional SSO keys.

  • Select from the Key Name list to view the added SSO information.

Deleting an SSO key​

  1. Go to the SSO Integrations menu.

  2. In the Service provider ID (WhaTap) section, select the Key Name to delete from Check SSO information.

    Delete SSO key

  3. Click the Delete SSO Key button.

  4. In the deletion confirmation window, click the Delete SSO Key button.

Registering External IdP information​

Register the metadata issued by the IdP in WhaTap to complete SSO integration.

  1. Go to the SSO Integrations menu.

  2. In the Credentials section, click the Register External IdP button.

    External IdP

  3. In the Metadata field, paste the metadata URL or value copied from the IdP.

  4. Click the Register Metadata button to auto-convert the authentication data.

  5. Click the Save button.

Modifying/deleting External IdP information​

  1. Go to the SSO Integrations menu.

  2. In the Credentials section, click the Modify External IdP button.

  3. Paste new metadata in the Metadata field.

  4. Click the Register Metadata button to auto-convert the authentication data.

  5. Click the Save button.

Tip

To delete External IdP information, click the Modify External IdP button and then click the Delete button in the pop-up window.

Service login restriction settings​

To allow only SSO-based login after SSO integration, select the Allow login only through SSO option on the SSO Integrations screen. Enabling this option blocks email/password login.

Caution

Before enabling this option, make sure the SSO integration is working correctly. If there is an issue with SSO integration, you will not be able to log in to the service.

Last updated on