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Report

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Report is a document that reports the service usage status and failure records for individual projects. The persons in charge of service monitoring share the status report with the people of related departments.

The monitoring data analysis is important because it serves as a metric for determining the direction of improvement. However, it is cumbersome to aggregate and document data from multiple dashboards.

WhaTap's Report menu supports automated report creation. Through the Report menu, you can create weekly reports, share reports at the set times, and manage various templates.

Tip

To download, print, or schedule to send reports or emails, click the button. Downloading is available in the HTML format.

Difference between the report and integrated report​

  • Report is the menu that generates a report for a single project. You can select a project and then enter the Report menu in the side menu.

  • Integrated report is the menu to generate a report for multiple projects. You can enter it from the side menu on the Home screen without selecting a project. For more information about Integrated report, see the following.

Report types​

The basic report is a form that is actually used by large enterprises, government agencies, and IT service companies. If you have any desired form, please send a request to support@whatap.io. The requested report template is to be added in the Report list.

Add Report Template​

  • If the requested form is universal, it is additionally provided to the Report list.

  • Addition is easy when HTML and CSS forms are provided upon request.

Requested form example

When requesting an additional report form, it is recommended to attach the desired HTML and CSS forms as shown in the example. See the following example file for more details.

  • Example file: After downloading, unzip the ZIP format to see the example file in the HTML format. Instructions to CSS and HTML areas for customization are described in the comments in the file.

Email delivery schedule​

To receive regular reports via email, select Reservation of Report Email. You can replace various service checking tasks performed right after going to work with email confirmation.

report mail