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Usage History

Payment Information​

Registering a Promotion Code​

My usage > Payment information > Promotion information

To register a promotion code, you must first register your payment information. For details on registering payment information, see this document.

Promotion code

Enter the provided code in the Promotion code text box and click the Apply button. If the code is registered successfully, the applied code information will be displayed.

Billing and Payment History​

My usage > Billing History

You can check your payment history, unpaid balance, and billing history. Invoices can also be accessed at the billing email address provided in the payment information.

Billing and Payment History

In the rightmost Invoice column of the list, click the Detail button to view the details.

Note

WhaTap monitoring service is billed by the hour. The reference monthly time is calculated as the number of days in the month ✕ 24 hours. Monthly reference times are:

  • 28 days: 28 ✕ 24 = 672 hours
  • 29 days: 29 ✕ 24 = 696 hours
  • 30 days: 30 ✕ 24 = 720 hours
  • 31 days: 31 ✕ 24 = 744 hours

Checking the Balance​

My usage > Balance

You can check how your payments have been deducted from your balance through the payment status.

Preview Invoice​

My usage > Invoice Preview History

You can check the usage fee and unpaid amount for the current month with discounts and promotions applied.

Grouped View by Project and Product​

You can group invoice data by project or product to see total time, average cost, and total cost. Click the Project or Product button above the billing table to group the list.

To view detailed info such as total time, average cost, and total cost per Project or Product, click the Expand icon button to the left of each item.

By Project​

Grouping 1

By Product​

Grouping 2

Previewing Usage​

Metered Units

To preview usage, click the Metered units column item in the billing table. When the Metering information window opens, select Expand All or choose the desired date.

Note

If multiple products are grouped by product name, usage preview may not be supported.

Project Usage Preview​

Usage and Invoice Preview History display usage information only for projects where you have billing permissions. In the Project Usage screen, you can see the usage for all projects you are participating in.

Project usage preview

  1. Select the year/month of the project usage you want to preview.

  2. Click the Project or Product button to check the usage.

Usage​

My usage > Usage

You can view usage by project. To see monthly usage details by project, select the project from the list on the left.

Usage

  1. In number 1, select the time period to check usage.

  2. From the number 2 project list on the left, select a project. You can also search for a project using the input field in the top right.

  3. In the number 3 area, you can view the summary of monthly usage for the selected project.

  4. To see daily usage details, in the number 4 daily usage list, click the More icon button.

Usage details

Note

  • Monthly and daily usage information may vary depending on the product type of the project.

  • Usage is calculated based on the billing method. For more details, refer to this link.

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