Support Environment
Support environments for each OS
Before installing the WhaTap server monitoring agent, check the supported environment. It can be applied to Linux, FreeBSD AIX, and Windows that are run on X86.
-
Linux
- CentOS 5 or later
- Red Hat Server 5.0 or later (RHEL or RHEL-based versions can be supported)
- Rocky Linux 8.6 or later
- SUSE 10.1 or later
- All versions of Amazon Linux
- Ubuntu 12.04 or later
- Debian 6.0 or later
- XenServer 6.0 or later
-
Unix
-
FreeBSD 10 or later
-
AIX 6.1 or later
-
-
Windows
- Windows 2008 R2 or later
- Windows 7 SP1 or later
If the environment is not included in the support list, contact us at support@whatap.io.
Supporting the browser
WhaTap Monitoring is available in web browsers and mobile Apps.
| Browser | Recommended? | Supported version |
|---|---|---|
| Google Chrome | ✅ | 84 or later |
| Mozilla FireFox | ❌ | Latest version |
| Edge | ❌ | Latest version |
| Safari | ❌ | Latest version |
- Due to browser compatibility and performance issues, it is recommended to use the latest version of Chrome.
- The user interface (UI) is implemented with HTML5 technology and is not supported by Internet Explorer.
Firewall
The WhaTap agent must access the collection server's TCP 6600 port. Allow the collection server address near what you are monitoring.
Source: WhaTap agent
| Destination | Destination IP | Port |
|---|---|---|
| WhaTap collection server (Seoul) | 13.124.11.223 / 13.209.172.35 | TCP 6600 |
| WhaTap collection server (Tokyo) | 52.68.36.166 / 52.193.60.176 | TCP 6600 |
| WhaTap collection server (Singapore) | 18.138.0.93 / 18.139.67.236 | TCP 6600 |
| WhaTap collection server (Mumbai) | 13.127.125.69 / 13.235.15.118 | TCP 6600 |
| WhaTap collection server (California) | 52.8.223.130 / 52.8.239.99 | TCP 6600 |
| WhaTap collection server (Frankfurt) | 3.125.142.162 / 3.127.76.140 | TCP 6600 |
If the agent cannot directly access the collection server, use the provided proxy module to access it.
Mobile app
The WhaTap mobile app supports both Android and iOS environments. You can install the app by moving to the following link or scanning the QR code. For more information about the mobile app, see the following.
| iOS | Android |
|---|---|
 iOS 12 or later |  Android 5.0 or later |