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Welcome to WhaTap Docs

WhaTap Docs is the technical documentation site for everyone who uses WhaTap Monitoring. It provides usage methods and recommendations that cover the entire range of WhaTap Monitoring, from agent installation and dashboard setup to metric analysis and notification configuration.

  • First-time users should check the quick start guide and product-specific installation documents first.

  • Active users can find hands-on operational know-how in the tutorials and metrics guides.

  • Users curious about new features can check the quarterly updates and release notes.

About WhaTap Monitoring

WhaTap Monitoring provides unified monitoring features for various platforms. It collects data from numerous sources to help you understand your systems and improve them.

  • Users can integrate various data together with WhaTap. Use WhaTap agents and tools to collect data and build your own digital ecosystem with a single UI.

  • Users can analyze data with WhaTap. Based on the collected data, use custom dashboards, various charts, and a powerful query language to find the root causes of failures and optimize your system.

  • Users can respond to system failures quickly with WhaTap. Detect signs of failures in advance and notify users before the failures occur.

Guide to WhaTap Docs

  • Select the WhaTap Docs logo to go to the Docs home screen.

  • Select Product, Tutorials, Open API, Release Notes, or FAQ in the top menu to go directly to the corresponding document.

  • Select the Free trial button on the right side of the top menu to apply for the service from the WhaTap homepage.

  • WhaTap Docs supports multiple languages. Select the desired language from the KOR/ENG/JPN option on the top right.

  • Use the Search (Search icon) button on the top right to find the information you need in WhaTap Docs.

  • Select this icon to apply the dark theme to the WhaTap Docs page.

  • Select this icon to apply the light theme to the WhaTap Docs page. The default theme is the light background.

You can use the detailed search feature from the documentation home screen. Enter text in the search bar to see the list of related results. Press Enter to go to the Detailed search screen. This feature filters results by product category so you can find the information you need more easily.

  • Press the Esc key to close the input field.
Note

You can see recommended and recently added documents at the bottom of the search bar.

Home screen layout

The WhaTap Docs home screen provides entry points tailored to different user types.

  • First time here? — Quick start guidance for users new to WhaTap Monitoring.

  • Already using WhaTap? — Operational references such as Tutorials and Metrics guide.

  • Curious about new features? — Latest quarterly What's New updates and release notes.

The bottom of the home screen highlights notable AI analysis features, new product announcements, and product shortcuts.

Getting started

The following helps new users of WhaTap Monitoring understand the overall service flow. It walks you through each step from sign-up, project creation, agent installation, to dashboard viewing.

Product

The Product menu provides shortcuts to the integrated documents for each product, from installation and configuration to usage guidance.

  • Check the support environment before installing the agent.

  • See the agent installation document to install WhaTap Monitoring.

  • Check the installation checklist and refer to the troubleshooting document if you encounter issues during installation.

  • Learn about agent configuration options and management methods including updates and removal.

  • Learn how to configure Dashboard, Flex board, Report, and Alert.

You can find product-specific documents through the Product shortcut on the Docs home screen or the Product dropdown menu at the top.

Tutorials

The Tutorials menu provides step-by-step guides that help you use WhaTap Monitoring efficiently.

  • Quick start — Short guides for tasks such as setting up your first alert, sharing a dashboard with your team, and configuring alert routing.

  • Scenario-based operations — Routines for real operational situations such as incident response, performance reporting, release verification, and team collaboration.

  • AI analysis without learning curve — Practical usage for AI-powered features such as AI stack analysis, thread dump analysis, SQL tuning, and browser error analysis.

  • Deep dive — In-depth guides on key topics such as Kubernetes observability, real-time DB analysis, and real user monitoring.

For metric-oriented references, see the Metrics guide menu. It explains WhaTap metrics in general and how to interpret metrics for each product.

Open API

The Open API menu provides the API specification for retrieving WhaTap Monitoring data from external systems. It covers endpoints, authentication, parameters, and response examples.

Release Notes

The Release Notes menu provides information on new features, improvements, and important security patches. For user convenience, service release notes and agent release notes are provided separately.

The footer at the bottom of WhaTap Docs provides quick access to documents under Account, Operations, Learn, and References.

WhaTap Docs style

  • WhaTap Docs displays service UI text in bold.

    e.g. Home > Select Project > Dashboard > Application dashboard

  • WhaTap Docs displays paths and file names in green.

    e.g. /usr/whatap/php/whatap.ini

  • WhaTap Docs uses the following admonition types:

    Note

    Provides reference information related to the service and WhaTap Docs features.

    Tip

    Provides general tips not directly related to features.

    Caution

    Provides notes that require attention.

    Danger

    Provides notes related to potential user property damage.

Note

For questions or requests for additional content about WhaTap Docs, please send your feedback to docs@whatap.io.