Support Environment
Support environments for each OS
Before installing the WhaTap server monitoring agent, check the supported environment.
Last updated: December 11, 2025
Linux
| Agent Version | RHEL/CentOS 5.8+ | Rocky Linux 8.6+ | SUSE 10.1+ | Amazon Linux | Ubuntu 12.04+ | Debian 6.0+ |
|---|---|---|---|---|---|---|
| v2.9.5 | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Unix
| Agent Version | FreeBSD 10+ | AIX 6.1+ | Oracle Solaris 10+ | Oracle Solaris 11.2+ | HP-UX 11.23+ |
|---|---|---|---|---|---|
| v1.4.4 | ✅ | ✅ | ✅ | ✅ | ✅ |
Windows
| Agent Version | Windows 2008 R2+ |
|---|---|
| v2.9.5 | ✅ |
If the environment is not included in the support list, contact us at support@whatap.io.
Supporting the browser
WhaTap Monitoring is available in web browsers and mobile Apps.
| Browser | Recommended | Supported version |
|---|---|---|
| Google Chrome | ✅ | 84 or later |
| Mozilla FireFox | ❌ | Latest version |
| Edge | ❌ | Latest version |
| Safari | ❌ | Latest version |
Support guidance
- For browser compatibility and performance reasons, the latest version of Chrome is recommended.
- The user interface (UI) is implemented using HTML5 standard technologies, so Internet Explorer is not supported.
Limitations
WhaTap’s web interface does not support mobile browsers. To access WhaTap on a mobile device, install the WhaTap app for Android or iOS. The WhaTap mobile app is optimized for mobile environments. For more information about the WhaTap mobile app, see this document.
Firewall
The WhaTap agent must be able to access the collection server through TCP port 6600. Allow access to the collection server address that is closest to the monitored target.
Source: WhaTap agent
| Cloud | Destination | Destination IP | Port |
|---|---|---|---|
| AWS | WhaTap collection server (Seoul) | 13.124.11.223 / 13.209.172.35 | TCP 6600 |
| WhaTap collection server (Tokyo) | 52.68.36.166 / 52.193.60.176 | TCP 6600 | |
| WhaTap collection server (Singapore) | 18.138.0.93 / 18.139.67.236 | TCP 6600 | |
| WhaTap Jakarta collection server | 108.136.91.69 / 108.137.158.44 | TCP 6600 | |
| WhaTap collection server (Mumbai) | 13.127.125.69 / 13.235.15.118 | TCP 6600 | |
| WhaTap collection server (California) | 52.8.223.130 / 52.8.239.99 | TCP 6600 | |
| WhaTap Virginia collection server | 107.23.220.101 / 54.236.221.105 | TCP 6600 | |
| WhaTap collection server (Frankfurt) | 3.125.142.162 / 3.127.76.140 | TCP 6600 | |
| Azure | WhaTap collection server (Seoul) | 52.231.66.38 / 20.194.5.115 | TCP 6600 |
| WhaTap collection server (Tokyo) | 52.246.169.54 / 20.210.27.232 | TCP 6600 | |
| Kakao | WhaTap collection server (Seoul) | 61.109.237.237 / 61.109.238.166 | TCP 6600 |
If the agent cannot directly access the collection server, use the provided proxy module to access it.
Mobile app
The WhaTap mobile app supports both Android and iOS environments. You can install the WhaTap app by following the link or scanning the QR code. For detailed information about the mobile app, see the following.
| iOS | Android |
|---|---|
 iOS 12 or later |  Android 5.0 or later |