Event reception format
Common Alert Template
Common templates are applicable in most cases. You can receive alerts in the same format in various environments.
- Product Type: Application, Database, Kubernetes
- Event Type: Application Alert, Database Alert, Metrics Alert
- Event Channel: sms, mobile, 3rd party plugin , plugin
Event Title
Event title format
[Level][Platform][ProjectName][ApplicationName][EventTitle]
Event title example
[Info][JAVA][Application Project][TC-0-1-8081][CRITICAL_HIGH_MEMORY]
Note
- If the application name has not been set, omit it from the event title.
- Platform is represented by one of the following:
- JAVA
- NODEJS
- PYTHON
- PHP
- DOTNET
- GO
- POSTGRESQL
- ORACLE
- MYSQL
- MSSQL
- BSM_JAVA
- CLOUDWATCH
- TIBERO
- KUBERNETES
- KUBE_NS
- URLCHECK
- URLCHECK_ADMIN
- CUBRID
- ALTIBASE
- CLUSTER
- REDIS
- MONGODB
- VR
- RUM
Event Message
The data can be included in the event message. Always include it in the message if optional is false. If optional is true, the corresponding data appears if available.
Event message example
Project Name: Application project
Project Code: 3
Application Name: TC-0-1-8081
Event Message: RECOVERED: Memory is too high. Less than 10%
Event ON Time: 2022-04-12 18:53:24 +0900
Event OFF Time: 2022-04-12 18:53:24 +0900
Alert Type: APPLICATION_MEMORY
Metric Name: memory
Metric Value: 20
Metric Threshold: 10
Stateful: true
The following lists the event message components.
| En | Ko | Supported alert type | Description |
|---|---|---|---|
| Project Name | 프로젝트 이름 | All | - |
| Project Code | 프로젝트 Code | All | - |
| Application Name | Agent name | All (optional) | oname |
| Event Message | Event Message | All | - |
| Alert Type | 이벤트 종류 | All | See the AlertType table below |
| Event ON Time | 이벤트 발생 시간 | All | In 2022-04-13 10:40:49 +0900, +0900 means GMT. |
| Event OFF Time | 이벤트 해제 시간 | All (optional) | In 2022-04-13 10:40:49 +0900, +0900 means GMT. |
| Metric Name | 메트릭스 이름 | All (optional) | The metrics name used to judge the event condition |
| Metric Value | 메트릭스 값 | All (optional) | If the metric value exceeds the metric threshold, the event occurrence condition is met. |
| Metric Threshold | 메트릭스 임계치 | All (optional) | If the metric value exceeds the metric threshold, the event occurrence condition is met. |
| Stateful | 해결된 이벤트 알림 | All (optional) | If the resolved event alert is being used, the value is true. Otherwise, the value is false. |
| Event Rule | Event Rule | Metrics Alert | - |
| Event Target Filter | 이벤트 대상 선택 | Metrics Alert | Check the event conditions only for metrics collected in specific targets. |
| Repeat Count | 이벤트 반복 횟수 | Metrics Alert | An event occurs only when the event condition meets the event repetitions count for the event repetition time. |
| Repeat Duration | 이벤트 반복 시간 | Metrics Alert | An event occurs only when the event condition meets the event repetitions count for the event repetition time. |
| Receiver | Recipients | Metrics Alert | - |
| Query | MXQL 쿼리 | Composite metrics alert | - |
| Rule | Event Rule | Composite metrics alert | - |
| Query Period | 쿼리 기간 | Composite metrics alert | - |
| Query Interval | 쿼리 간격 | Composite metrics alert | - |
| Silent Time | 무음 시간 | Composite metrics alert | - |
| Query | URL | Exception Alert | URL of the request that caused the exception |
| TXID | Transaction ID | Exception Alert | - |
| Class | 에러 클래스 이름 | Exception Alert | - |
| Log Message | 로그 메시지 | Server - File Log Alert | - |
| Log File | 로그 파일 경로 | Server - File Log Alert | - |
| IP | IP | Server Alert All | - |
| CPU | CPU | Server Alert All | Snapshot at the time of event |
| CPU_load1 | CPU_load1 | Server Alert All | Snapshot at the time of event |
| CPU_loadPerCore | CPU_loadPerCore | Server Alert All | Snapshot at the time of event |
| Memory | Memory | Server Alert All | Snapshot at the time of event |
| Swap | Swap | Server Alert All | Snapshot at the time of event |
| Disk Name | Used Percent | Free Size | IO Percent |
| Name | Bps | Pps | Traffic performance |
| Message | Time | Name | Acknowledge Message |
Note
-
It displays as much information as the event can provide.
-
AlertType is represented by one of the following:
| AlertType | Description |
|---|---|
| APPLICATION_CPU | Application CPU Alert |
| APPLICATION_MEMORY | Application Memory Alert |
| APPLICATION_DISK | Application Disk Alert |
| APPLICATION_ACTIVE_TRANSACTION | Application Active Transaction Alert |
| APPLICATION_ERROR_TRANSACTION | Application Error Transaction Alert |
| APPLICATION_SLOW_TRANSACTION | Application Transaction Response Alert |
| METRICS | Metrics Alert |
| COMPOSITE_METRICS | Composite metrics alert |
| ANOMALY | Anomaly Detection Alert |
| LOG_REALTIME | Log Alert Status |
| COMPOSITE_LOG | Composite Log Alert |
| SERVER_REBOOT | Server - Restart Alert |
| SERVER_NO_DATA | Server - Not received Alert |
| SERVER_PORT | Server - Port Alert |
| SERVER_NETWORK_IOPS | Server - Network IOPS Alert |
| SERVER_NETWORK_BPS | Server - Network BPS Alert |
| SERVER_DISK_IO | Server - Disk I/O Alert |
| SERVER_DISK_QUOTA | Server - Disk Quota Alert |
| SERVER_DISK_INODE | Server - inode Alert |
| SERVER_CPU | Server - CPU Alert |
| SERVER_MEMORY | Server - Memory Alert |
| SERVER_CPU_STEAL | Server - steal Alert |
| SERVER_MEMORY_SWAP | Server - Swap Alert |
| SERVER_LOG_FILE | Server - Log File Alert |
| SERVER_WINDOW_EVENT | Server - Window Event Alert |
| SERVER_OFF | Server - Alert OFF |
| SERVER_ACKNOWLEDGE | Server - Acknowledge Alert |
| SERVER_PROCESS_COUNT | Server - Process Count Alert |
| SERVER_PROCESS_CPU | Server - Process CPU Alert |
| SERVER_PROCESS_MEMORY | Server - Process Memory Alert |
| SERVER_PROCESS_OFF | Server - Process Alert OFF |
| AGENT_ACTIVE | Agent Enable Alert |
| AGENT_INACTIVE | Agent Disable Alert |
| AGENT_REACTIVATED | Agent Reenable Alert |
| URL | URL Alert |
| TOO_MANY_EVENT | Too Many Event Alert |
| CLOUD_WATCH | Cloud Watch Alert |
| EXCEPTION | Exception Alert |
Application alert
Application alerts provide both Event Title and Event Message. If the Notify when event status is resolved function is used and the event occurrence condition is released, the Event Off message is transmitted.
| Event Type | Event Level | Event Title | Event Message | Event Off Message |
|---|---|---|---|---|
| Application CPU | Warning | HIGH_CPU | CPU is high. ${value}% (>= ${threshold}%) | RECOVERED: CPU is high. less than ${threshold}% |
| Application CPU | Critical | CRITICAL_HIGH_CPU | CPU is too high. ${value}% (>= ${threshold}%) | RECOVERED: CPU is too high. less than ${threshold}% |
| Application Memory | Warning | HIGH_MEMORY | Memory is high. ${value}% (>= ${threshold}%) | RECOVERED: Memory is high. less than ${threshold}% |
| Application Memory | Critical | CRITICAL_HIGH_MEMORY | Memory is too high ${value}% (>= ${threshold}%) | RECOVERED: Memory is too high. less than ${threshold}% |
| Application Disk | Warning | HIGH_DISK | Disk is high ${value}% (>= ${threshold}%) | RECOVERED: Disk id high. less than ${threshold}% |
| Application Disk | Critical | CRITICAL_HIGH_DISK | Disk is too high ${value}% (>= ${threshold}%) | RECOVERED: Disk is too highf. less than ${threshold}% |
| Normal Transaction | Warning | HIGH_ACTIVE_TRANSACTION | Active Transaction Count is over ${value} (>= ${threshold}) | RECOVERED: Active Transaction Count is less than ${threshold} |
| Error Transaction | Warning | HIGH_ERROR_TRANSACTION | Error Transaction Count is over ${threshold} (${value}) | RECOVERED: Error Transaction Count is less than ${threshold} |
| Slow Transaction | Warning | TOO_MANY_SLOW_TX | Too many delayed transactions (${value}, above ${time} ms) | RECOVERED: Too many delayed transactions. less than ${threshold} |