Support Environment
Before starting the Oracle Pro monitoring, check the following support environment.
Supported versions for the database
Linux Server and Oracle 11gR2 or later are supported.
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The database server must allow inbound connections so that the DBX agent can access the DB port.
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It is required to open the outbound on the port 6600 so that the DBX agent can send data to the WhaTap server.
Agent structure
Oracle Pro Monitoring monitors by installing an agent directly on the database server. Unlike WhaTap's other database products, you can collect XOS metrics without installing the XOS agent.
Firewall
The WhaTap agent must access the collection server's TCP 6600 port. Allow the collection server address near what you are monitoring.
Source: WhaTap agent
| Destination | Destination IP | Port |
|---|---|---|
| WhaTap collection server (Seoul) | 13.124.11.223 / 13.209.172.35 | TCP 6600 |
| WhaTap collection server (Tokyo) | 52.68.36.166 / 52.193.60.176 | TCP 6600 |
| WhaTap collection server (Singapore) | 18.138.0.93 / 18.139.67.236 | TCP 6600 |
| WhaTap collection server (Mumbai) | 13.127.125.69 / 13.235.15.118 | TCP 6600 |
| WhaTap collection server (California) | 52.8.223.130 / 52.8.239.99 | TCP 6600 |
| WhaTap collection server (Frankfurt) | 3.125.142.162 / 3.127.76.140 | TCP 6600 |
If the agent cannot directly access the collection server, use the provided proxy module to access it.
Supporting the browser
WhaTap Monitoring is available in web browsers and mobile Apps.
| Browser | Recommended? | Supported version |
|---|---|---|
| Google Chrome | ✅ | 84 or later |
| Mozilla FireFox | ❌ | Latest version |
| Edge | ❌ | Latest version |
| Safari | ❌ | Latest version |
- Due to browser compatibility and performance issues, it is recommended to use the latest version of Chrome.
- The user interface (UI) is implemented with HTML5 technology and is not supported by Internet Explorer.
Constraints
WhaTap's web interface does not support mobile browsers. To access WhaTap on a mobile device, install the Android app or iOS app. The WhaTap mobile app is designed to perform optimally on mobile devices. For more information about the WhaTap mobile app, see the following.