Management
Agent deletion
Deleting from the server where the agent have been installed
- Linux
- Windows
Among the Java processes running on the server, the process containing whatap.agent.dbx
string is terminated. Run stop.sh in the path where the agent has been installed. Afterwards, delete the agent file and user roles registered in the agent.
Among the Java processes running on the server, find the process running with the jar file of the agent file name and then stop it. If the batch file is running in the foreground, end the batch execution script. Afterwards, delete the agent file and user permission registered in the agent.
Deleting on the service screen
To delete the agent from Whatap Monitoring Service, go to Agent List. Before deleting the agent, terminate the agent process on the server where the agent has been installed.
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Select a project to delete the agent from the Project List.
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On the left of the screen, select Management > Agent List.
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Select on the utmost right of the agent to delete from Agent List.
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Only inactive agents can be deleted.
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Depending on the agent version, the delete function may not be supported. Update the agent to the latest version.