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Support Environment

Before monitoring the database, learn about the supported database types.

Types of the supported databases

The WhaTap Database Monitoring Service (DBX) collects active stat metrics and session data for performance analysis, and stores the collected data. You can analyze or compare the entire trend over a specific period. You can also analyze slow queries by finding the sessions that were in progress at a specific time. Statistical data analysis of SQLs is possible by reprocessing the collected SQLs.

DBX supports the following databases. Install JDK of Java 8 or later.

Supported versions for the database

MongoDB 4.2 or later

Supported functions

CategoryDatabaseMongoDB
MonitoringInstance List
Instance Monitoring
Multi DataBase (tenant)
Slow Query
AnalysisTrends
Trends Compare
Lock Tree
Parallel Query Tree
Dead Lock
DB Parameters
StatisticsSQL Stat
Table Size
Database (TableSpace) Size
SGA Size
ReportDaily/Weekly/Monthly Report
EventEvent List
Event Stat
Event Setting
Notification
ManagementAgent Setup
Agent List
Project Management

Supporting the browser

WhaTap Monitoring is available in web browsers and mobile Apps.

BrowserRecommended?Supported version
Google Chrome84 or later
Mozilla FireFoxLatest version
EdgeLatest version
SafariLatest version
  • Due to browser compatibility and performance issues, it is recommended to use the latest version of Chrome.
  • The user interface (UI) is implemented with HTML5 technology and is not supported by Internet Explorer.

Firewall

The WhaTap agent must access the collection server's TCP 6600 port. Allow the collection server address near what you are monitoring.

Source: WhaTap agent

DestinationDestination IPPort
WhaTap collection server (Seoul)13.124.11.223 / 13.209.172.35TCP 6600
WhaTap collection server (Tokyo)52.68.36.166 / 52.193.60.176TCP 6600
WhaTap collection server (Singapore)18.138.0.93 / 18.139.67.236TCP 6600
WhaTap collection server (Mumbai)13.127.125.69 / 13.235.15.118TCP 6600
WhaTap collection server (California)52.8.223.130 / 52.8.239.99TCP 6600
WhaTap collection server (Frankfurt)3.125.142.162 / 3.127.76.140TCP 6600

If the agent cannot directly access the collection server, use the provided proxy module to access it.

Proxy

Mobile app

The WhaTap mobile app supports both Android and iOS environments. You can install the app by moving to the following link or scanning the QR code. For more information about the mobile app, see the following.

iOSAndroid
QR
iOS 12 or later
QR
Android 5.0 or later