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Support Environment

Before starting the MongoDB monitoring, check the following support environment.

Supported versions for the database

It supports MongoDB 4.2 or later.

Note
  • The server to install the agent on must have Java 8 or later installed.

  • The database server must allow inbound connections so that the DBX agent can access the DB port.

  • It is required to open the outbound on the port 6600 so that the DBX agent can send data to the WhaTap server.

Agent structure

The WhaTap database monitoring service consists of an agent and a collection server, and the data is encrypted for security between the agent and the collection server. It is made without an external library so there is no need to restart the system for installation and update.

  • WhaTap database monitoring service can perform monitoring on a separate agent server without installing an agent on the database server. Monitoring can be applied flexibly according to the user environment.

    Possible to install a separate agent serverPossible to install on the DB serverPossible to perform DB resource monitoring (XOS)

  • The XOS agent is an optional add-on agent that can monitor the process usage of the database server. To monitor the process usage of the database server, run a separate agent on the database server to collect data.

  • The agent and server use the binary communication protocol. In addition, data is selectively encrypted to ensure data security while reducing the burden of encryption.

Note
  • The WhaTap agent must be installed on a server that can communicate over the network with the database server to be monitored.

  • JDK of Java 8 or later must be installed on the WhaTap DBX agent server.

Firewall

The WhaTap agent must access the collection server's TCP 6600 port. Allow the collection server address near what you are monitoring.

Source: WhaTap agent

DestinationDestination IPPort
WhaTap collection server (Seoul)13.124.11.223 / 13.209.172.35TCP 6600
WhaTap collection server (Tokyo)52.68.36.166 / 52.193.60.176TCP 6600
WhaTap collection server (Singapore)18.138.0.93 / 18.139.67.236TCP 6600
WhaTap collection server (Mumbai)13.127.125.69 / 13.235.15.118TCP 6600
WhaTap collection server (California)52.8.223.130 / 52.8.239.99TCP 6600
WhaTap collection server (Frankfurt)3.125.142.162 / 3.127.76.140TCP 6600

If the agent cannot directly access the collection server, use the provided proxy module to access it.

Proxy

Supporting the browser

WhaTap Monitoring is available in web browsers and mobile Apps.

BrowserRecommended?Supported version
Google Chrome84 or later
Mozilla FireFoxLatest version
EdgeLatest version
SafariLatest version
Note
  • Due to browser compatibility and performance issues, it is recommended to use the latest version of Chrome.
  • The user interface (UI) is implemented with HTML5 technology and is not supported by Internet Explorer.
Caution

Constraints

WhaTap's web interface does not support mobile browsers. To access WhaTap on a mobile device, install the Android app or iOS app. The WhaTap mobile app is designed to perform optimally on mobile devices. For more information about the WhaTap mobile app, see the following.

Mobile app

The WhaTap mobile app supports both Android and iOS environments. You can install the app by moving to the following link or scanning the QR code. For more information about the mobile app, see the following.

iOSAndroid
QR
iOS 12 or later
QR
Android 5.0 or later