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Support Environment

Java agent support environment

Before installing the agent, make sure that the JVM application server meets the following specifications.

It can be applied not only to Web Application Server (WAS) but also to all applications running on JVM, such as daemons and batch applications. For the versions earlier than Java 1.6, contact support@whatap.io or see the following.

  • Support versions

    Scope of supportEnvironmentOS NameJVM version
    Fully supportJavaOperating systems running on JVMJava 6 or later, Java 21 or earlier
    Limited supportJavaOperating systems running on JVMJava 1.5 or earlier
  • OS

    • HP-UX 11.x 32bit, 64bit

    • Itanium 64-bit

    • Oracle Solaris 2.8, 2.9, 10, 11 32-bit, 64-bit

    • x86 Intel Linux 32-bit

    • Red Hat Itanium 64-bit

    • Microsoft Windows 2000, XP, 2003, 2008, 7, 8

    Note

    All operating systems that can install JDK 6 are supported.

  • Application Server

    • BEA WebLogic 9.x, 10.x, 11.x, 12.x

    • Tmaxsoft JEUS 6.x, 7.x

    • SUN Application Server 8.x, 9.x

    • Fujitsu Interstage 5.x, 6.x, 7.x

    • Hitachi Cosminexus 7.x, 8.x, 9.x

    • Apache Jakarta Tomcat 6.x, 7.x, 8.x, 9.x, 10.x

    • Caucho Technology Resin 3.x, 4.x

    • Red Hat JBoss Application Server 6.x, 7.x

    • GlassFish 3.x, 4.x, 5.x

    Note

    All other application servers that comply with the Java EE specifications are supported. See the following link.

  • Framework / Library

    • Spring Boot Project

    • Asynchronous frameworks such as Netty, Akka HTTP, and Play Framework

    • Quarkus, Quarkus-reactive

    • Mule Framework 3.9.5, Mule Framework 4.5

    Note

    All other libraries operating in application servers that comply with Java EE specifications are supported.

  • Database

    • Generic JDBC (any JDBC compliant driver)

    • DB2 JDBC

    • Derby JDBC

    • H2 JDBC

    • jTDS JDBC

    • MariaDB JDBC

    • Microsoft SQL Server JDBC

    • MySQL mysql-connector-java

    • Oracle ojdbc5, ojdbc6, ojdbc7, ojdbc8, ojdbc14

    • Postgres JDBC

    • Tibero

    • Jedis Redis driver

Compatibility and data sources for each application server

Tomcat

Compatibility

WAS Ver.Java SE 6 (jdk1.6.0)Java SE 7 (jdk1.7.0_80)Java SE 8 (jdk1.8.0_91)
Tomcat 6
Tomcat 7
Tomcat 8
Tomcat 9
WAS Ver.OpenJDK 6 (1.6.0_45)OpenJDK 7 (1.7.0_80)OpenJDK 8 (1.8.0_91)
Tomcat 6
Tomcat 7
Tomcat 8
Tomcat 9
WAS Ver.ibm-java-x86_64-60ibm-java-x86_64-71ibm-java-x86_64-80
Tomcat 6
Tomcat 7
Tomcat 8
Tomcat 9

DataSource

DBJDBC Driver file nameJDBC Ver.JDK Ver.Compatibility
MySQLmysql-connector-java-5.1.39-bin.jar5.1.39JDK 1.7.0_80
MariaDBmariadb-java-client-1.4.6.jar1.4.6JDK 1.7.0_80
PostgreSQLpostgresql-9.4.1209.jre7.jar9.4.1209JDK 1.7.0_80
Amazon Auroramysql-connector-java-5.1.39-bin.jar5.1.39JDK 1.7.0_80
Oracleojdbc6-11.2.0.2.0.jar11.2.0.2.0JDK 1.7.0_80
DB2db2jcc.jar, db2jcc_license_cu.jar1.4.2JDK 1.7.0_80

JBoss

Compatibility

WAS Ver.Java SE 6 (jdk1.6.0)Java SE 7 (jdk1.7.0_80)Java SE 8 (jdk1.8.0_91)
JBOSS EAP 7.0 (standalone)
JBOSS EAP 6.1.1 (standalone)
JBOSS EAP 6.2 (standalone)
JBOSS EAP 6.3 (standalone)
JBOSS EAP 6.4 (standalone)
JBOSS EAP 7.0 (domain)
JBOSS AS 5.1.0 (default)
WAS Ver.OpenJDK 6 (1.6.0_45)OpenJDK 7 (1.7.0_80)OpenJDK 8 (1.8.0_91)
JBOSS EAP 7.0 (standalone)
JBOSS EAP 6.1.1 (standalone)
JBOSS EAP 6.2 (standalone)
JBOSS EAP 6.3 (standalone)
JBOSS EAP 6.4 (standalone)
JBOSS EAP 7.0 (domain)
JBOSS AS 5.1.0 (default)
WAS Ver.ibm-java-x86_64-60ibm-java-x86_64-71ibm-java-x86_64-80
JBOSS EAP 7.0 (standalone)
JBOSS EAP 6.1.1 (standalone)
JBOSS EAP 6.2 (standalone)
JBOSS EAP 6.3 (standalone)
JBOSS EAP 6.4 (standalone)
JBOSS EAP 7.0 (domain)---
JBOSS AS 5.1.0 (default)

DataSource

DBJDBC Driver file nameJDBC Ver.JDK Ver.Compatibility
MySQLmysql-connector-java-5.1.39-bin.jar5.1.39JDK 1.7.0_80
MariaDBmariadb-java-client-1.4.6.jar1.4.6JDK 1.7.0_80
PostgreSQLpostgresql-9.4.1209.jre7.jar9.4.1209JDK 1.7.0_80
Amazon Auroramysql-connector-java-5.1.39-bin.jar5.1.39JDK 1.7.0_80
Oracleojdbc6-11.2.0.2.0.jar11.2.0.2.0JDK 1.7.0_80
DB2db2jcc.jar, db2jcc_license_cu.jar1.4.2JDK 1.7.0_80

JEUS

Compatibility

WAS Ver.Java SE 6 (jdk1.6.0)Java SE 7 (jdk1.7.0_80)Java SE 8 (jdk1.8.0_91)
JEUS 7
JEUS 6
WAS Ver.OpenJDK 6 (1.6.0_45)OpenJDK 7 (1.7.0_80)OpenJDK 8 (1.8.0_91)
JEUS 7
JEUS 6
WAS Ver.ibm-java-x86_64-60ibm-java-x86_64-71ibm-java-x86_64-80
JEUS 7
JEUS 6

DataSource

DBJDBC Driver file nameJDBC Ver.JDK Ver.Compatibility
MySQLmysql-connector-java-5.1.39-bin.jar5.1.39JDK 1.7.0_80
MariaDBmariadb-java-client-1.4.6.jar1.4.6JDK 1.7.0_80
PostgreSQLpostgresql-9.4.1209.jre7.jar9.4.1209JDK 1.7.0_80
Amazon Auroramysql-connector-java-5.1.39-bin.jar5.1.39JDK 1.7.0_80
Oracleojdbc6-11.2.0.2.0.jar11.2.0.2.0JDK 1.7.0_80
DB2db2jcc.jar, db2jcc_license_cu.jar1.4.2JDK 1.7.0_80

WebSphere

Compatibility

WAS Ver.ibm-java-x86_64-60
8.5.5.10

DataSource

DBJDBC Driver file nameJDBC Ver.JDK Ver.Compatibility
Mysqlmysql-connector-java-5.1.39-bin.jar5.1.39JDK 1.7.0_80
Oracleojdbc6-11.2.0.2.0.jar11.2.0.2.0JDK 1.7.0_80

JETTY

Compatibility

WAS Ver.Java SE 6 (jdk1.6.0)Java SE 7 (jdk1.7.0_80)Java SE 8 (jdk1.8.0_91)
Jetty 8.1.21
Jetty 9.2.18
Jetty 9.3.12
WAS Ver.ibm-java-x86_64-60ibm-java-x86_64-71ibm-java-x86_64-80
Jetty 8.1.21
Jetty 9.2.18
Jetty 9.3.12

DataSource

DBJDBC Driver file nameJDBC Ver.JDK Ver.Compatibility
MySQLmysql-connector-java-5.1.39-bin.jar5.1.39JDK 1.7.0_80
Oracleojdbc6-11.2.0.2.0.jar11.2.0.2.0JDK 1.7.0_80

Common supported environment

Supporting the browser

WhaTap Monitoring is available in web browsers and mobile Apps.

BrowserRecommended?Supported version
Google Chrome84 or later
Mozilla FireFoxLatest version
EdgeLatest version
SafariLatest version
Note
  • Due to browser compatibility and performance issues, it is recommended to use the latest version of Chrome.
  • The user interface (UI) is implemented with HTML5 technology and is not supported by Internet Explorer.
Caution

Constraints

WhaTap's web interface does not support mobile browsers. To access WhaTap on a mobile device, install the Android app or iOS app. The WhaTap mobile app is designed to perform optimally on mobile devices. For more information about the WhaTap mobile app, see the following.

Firewall

The WhaTap agent must access the collection server's TCP 6600 port. Allow the collection server address near what you are monitoring.

Source: WhaTap agent

DestinationDestination IPPort
WhaTap collection server (Seoul)13.124.11.223 / 13.209.172.35TCP 6600
WhaTap collection server (Tokyo)52.68.36.166 / 52.193.60.176TCP 6600
WhaTap collection server (Singapore)18.138.0.93 / 18.139.67.236TCP 6600
WhaTap collection server (Mumbai)13.127.125.69 / 13.235.15.118TCP 6600
WhaTap collection server (California)52.8.223.130 / 52.8.239.99TCP 6600
WhaTap collection server (Frankfurt)3.125.142.162 / 3.127.76.140TCP 6600

If the agent cannot directly access the collection server, use the provided proxy module to access it.

Proxy

Mobile app

The WhaTap mobile app supports both Android and iOS environments. You can install the app by moving to the following link or scanning the QR code. For more information about the mobile app, see the following.

iOSAndroid
QR
iOS 12 or later
QR
Android 5.0 or later