Support Environment

Java agent support environment

Before installing the agent, make sure that the JVM application server meets the following specifications.

It can be applied not only to Web Application Server (WAS) but also to all applications running on JVM, such as daemons and batch applications. For the versions earlier than Java 1.6, contact support@whatap.io or see the following.

Support versions

Scope of support Environment OS Name JVM version
Fully support Java Operating systems running on JVM Java 6 or later, Java 20 or earlier
Limited support Java Operating systems running on JVM Java 1.5 or earlier
OS
- HP-UX 11.x 32bit, 64bit
- Itanium 64-bit
- Oracle Solaris 2.8, 2.9, 10, 11 32-bit, 64-bit
- x86 Intel Linux 32-bit
- Red Hat Itanium 64-bit
- Microsoft Windows 2000, XP, 2003, 2008, 7, 8
Note
All operating systems that can install JDK 6 are supported.
Application Server
- BEA WebLogic 9.x, 10.x, 11.x, 12.x
- Tmaxsoft JEUS 6.x, 7.x
- SUN Application Server 8.x, 9.x
- Fujitsu Interstage 5.x, 6.x, 7.x
- Hitachi Cosminexus 7.x, 8.x, 9.x
- Apache Jakarta Tomcat 6.x, 7.x, 8.x, 9.x, 10.x
- Caucho Technology Resin 3.x, 4.x
- Red Hat JBoss Application Server 6.x, 7.x
- GlassFish 3.x, 4.x, 5.x
Note
All other application servers that comply with the Java EE specifications are supported. See the following link.
Framework / Library
- Spring Boot Project
- Asynchronous frameworks such as Netty, Akka HTTP, and Play Framework
- Quarkus, Quarkus-reactive
- Mule Framework 3.9.5, Mule Framework 4.5
Note
All other libraries operating in application servers that comply with Java EE specifications are supported.
Database
- Generic JDBC (any JDBC compliant driver)
- DB2 JDBC
- Derby JDBC
- H2 JDBC
- jTDS JDBC
- MariaDB JDBC
- Microsoft SQL Server JDBC
- MySQL mysql-connector-java
- Oracle ojdbc5, ojdbc6, ojdbc7, ojdbc8, ojdbc14
- Postgres JDBC
- Tibero
- Jedis Redis driver

Scope of support	Environment	OS Name	JVM version
Fully support	Java	Operating systems running on JVM	Java 6 or later, Java 20 or earlier
Limited support	Java	Operating systems running on JVM	Java 1.5 or earlier

Compatibility and data sources for each application server

Tomcat

Compatibility

WAS Ver.	Java SE 6 (jdk1.6.0)	Java SE 7 (jdk1.7.0_80)	Java SE 8 (jdk1.8.0_91)
Tomcat 6	✅	✅	✅
Tomcat 7	✅	✅	✅
Tomcat 8	❌	✅	✅
Tomcat 9	❌	❌	✅

WAS Ver.	OpenJDK 6 (1.6.0_45)	OpenJDK 7 (1.7.0_80)	OpenJDK 8 (1.8.0_91)
Tomcat 6	✅	✅	✅
Tomcat 7	✅	✅	✅
Tomcat 8	❌	✅	✅
Tomcat 9	❌	❌	✅

WAS Ver.	ibm-java-x86_64-60	ibm-java-x86_64-71	ibm-java-x86_64-80
Tomcat 6	✅	✅	✅
Tomcat 7	✅	✅	✅
Tomcat 8	❌	✅	✅
Tomcat 9	❌	❌	✅

DataSource

DB	JDBC Driver file name	JDBC Ver.	JDK Ver.	Compatibility
MySQL	mysql-connector-java-5.1.39-bin.jar	5.1.39	JDK 1.7.0_80	✅
MariaDB	mariadb-java-client-1.4.6.jar	1.4.6	JDK 1.7.0_80	✅
PostgreSQL	postgresql-9.4.1209.jre7.jar	9.4.1209	JDK 1.7.0_80	✅
Amazon Aurora	mysql-connector-java-5.1.39-bin.jar	5.1.39	JDK 1.7.0_80	✅
Oracle	ojdbc6-11.2.0.2.0.jar	11.2.0.2.0	JDK 1.7.0_80	✅
DB2	db2jcc.jar, db2jcc_license_cu.jar	1.4.2	JDK 1.7.0_80	✅

JBoss

Compatibility

WAS Ver.	Java SE 6 (jdk1.6.0)	Java SE 7 (jdk1.7.0_80)	Java SE 8 (jdk1.8.0_91)
JBOSS EAP 7.0 (standalone)	❌	❌	✅
JBOSS EAP 6.1.1 (standalone)	❌	✅	❌
JBOSS EAP 6.2 (standalone)	❌	✅	✅
JBOSS EAP 6.3 (standalone)	❌	✅	✅
JBOSS EAP 6.4 (standalone)	❌	✅	✅
JBOSS EAP 7.0 (domain)	❌	❌	✅
JBOSS AS 5.1.0 (default)	✅	✅	✅

WAS Ver.	OpenJDK 6 (1.6.0_45)	OpenJDK 7 (1.7.0_80)	OpenJDK 8 (1.8.0_91)
JBOSS EAP 7.0 (standalone)	❌	❌	✅
JBOSS EAP 6.1.1 (standalone)	❌	✅	❌
JBOSS EAP 6.2 (standalone)	❌	✅	✅
JBOSS EAP 6.3 (standalone)	❌	✅	✅
JBOSS EAP 6.4 (standalone)	❌	✅	✅
JBOSS EAP 7.0 (domain)	❌	❌	✅
JBOSS AS 5.1.0 (default)	✅	✅	✅

WAS Ver.	ibm-java-x86_64-60	ibm-java-x86_64-71	ibm-java-x86_64-80
JBOSS EAP 7.0 (standalone)	❌	❌	✅
JBOSS EAP 6.1.1 (standalone)	❌	✅	❌
JBOSS EAP 6.2 (standalone)	❌	✅	✅
JBOSS EAP 6.3 (standalone)	❌	✅	✅
JBOSS EAP 6.4 (standalone)	❌	✅	✅
JBOSS EAP 7.0 (domain)	-	-	-
JBOSS AS 5.1.0 (default)	✅	✅	✅

DataSource

DB	JDBC Driver file name	JDBC Ver.	JDK Ver.	Compatibility
MySQL	mysql-connector-java-5.1.39-bin.jar	5.1.39	JDK 1.7.0_80	✅
MariaDB	mariadb-java-client-1.4.6.jar	1.4.6	JDK 1.7.0_80	✅
PostgreSQL	postgresql-9.4.1209.jre7.jar	9.4.1209	JDK 1.7.0_80	✅
Amazon Aurora	mysql-connector-java-5.1.39-bin.jar	5.1.39	JDK 1.7.0_80	✅
Oracle	ojdbc6-11.2.0.2.0.jar	11.2.0.2.0	JDK 1.7.0_80	✅
DB2	db2jcc.jar, db2jcc_license_cu.jar	1.4.2	JDK 1.7.0_80	✅

JEUS

Compatibility

WAS Ver.	Java SE 6 (jdk1.6.0)	Java SE 7 (jdk1.7.0_80)	Java SE 8 (jdk1.8.0_91)
JEUS 7	✅	✅	✅
JEUS 6	✅	✅	✅

WAS Ver.	OpenJDK 6 (1.6.0_45)	OpenJDK 7 (1.7.0_80)	OpenJDK 8 (1.8.0_91)
JEUS 7	✅	✅	✅
JEUS 6	✅	✅	✅

WAS Ver.	ibm-java-x86_64-60	ibm-java-x86_64-71	ibm-java-x86_64-80
JEUS 7	✅	✅	✅
JEUS 6	✅	✅	❌

DataSource

DB	JDBC Driver file name	JDBC Ver.	JDK Ver.	Compatibility
MySQL	mysql-connector-java-5.1.39-bin.jar	5.1.39	JDK 1.7.0_80	✅
MariaDB	mariadb-java-client-1.4.6.jar	1.4.6	JDK 1.7.0_80	✅
PostgreSQL	postgresql-9.4.1209.jre7.jar	9.4.1209	JDK 1.7.0_80	✅
Amazon Aurora	mysql-connector-java-5.1.39-bin.jar	5.1.39	JDK 1.7.0_80	✅
Oracle	ojdbc6-11.2.0.2.0.jar	11.2.0.2.0	JDK 1.7.0_80	✅
DB2	db2jcc.jar, db2jcc_license_cu.jar	1.4.2	JDK 1.7.0_80	✅

WebSphere

Compatibility

WAS Ver.	ibm-java-x86_64-60
8.5.5.10	✅

DataSource

DB	JDBC Driver file name	JDBC Ver.	JDK Ver.	Compatibility
Mysql	mysql-connector-java-5.1.39-bin.jar	5.1.39	JDK 1.7.0_80	✅
Oracle	ojdbc6-11.2.0.2.0.jar	11.2.0.2.0	JDK 1.7.0_80	✅

JETTY

Compatibility

WAS Ver.	Java SE 6 (jdk1.6.0)	Java SE 7 (jdk1.7.0_80)	Java SE 8 (jdk1.8.0_91)
Jetty 8.1.21	❌	✅	✅
Jetty 9.2.18	❌	✅	✅
Jetty 9.3.12	❌	❌	✅

WAS Ver.	ibm-java-x86_64-60	ibm-java-x86_64-71	ibm-java-x86_64-80
Jetty 8.1.21	❌	✅	✅
Jetty 9.2.18	❌	✅	✅
Jetty 9.3.12	❌	❌	✅

DataSource

DB	JDBC Driver file name	JDBC Ver.	JDK Ver.	Compatibility
MySQL	mysql-connector-java-5.1.39-bin.jar	5.1.39	JDK 1.7.0_80	✅
Oracle	ojdbc6-11.2.0.2.0.jar	11.2.0.2.0	JDK 1.7.0_80	✅

Common supported environment

Supporting the browser

WhaTap Monitoring is available in web browsers and mobile Apps.

Browser	Recommended?	Supported version
Google Chrome	✅	84 or later
Mozilla FireFox	❌	Latest version
Edge	❌	Latest version
Safari	❌	Latest version

Note

Due to browser compatibility and performance issues, it is recommended to use the latest version of Chrome.
The user interface (UI) is implemented with HTML5 technology and is not supported by Internet Explorer.

Firewall

The WhaTap agent must access the collection server's TCP 6600 port. Allow the collection server address near what you are monitoring.

Source: WhaTap agent

Destination	Destination IP	Port
WhaTap collection server (Seoul)	13.124.11.223 / 13.209.172.35	TCP 6600
WhaTap collection server (Tokyo)	52.68.36.166 / 52.193.60.176	TCP 6600
WhaTap collection server (Singapore)	18.138.0.93 / 18.139.67.236	TCP 6600
WhaTap collection server (Mumbai)	13.127.125.69 / 13.235.15.118	TCP 6600
WhaTap collection server (California)	52.8.223.130 / 52.8.239.99	TCP 6600
WhaTap collection server (Frankfurt)	3.125.142.162 / 3.127.76.140	TCP 6600

If the agent cannot directly access the collection server, use the provided proxy module to access it.

Proxy

Mobile app

The WhaTap mobile app supports both Android and iOS environments. You can install the app by moving to the following link or scanning the QR code. For more information about the mobile app, see the following.

iOS	Android
iOS 12 or later	Android 5.0 or later

Java agent support environment​

Compatibility and data sources for each application server​

Tomcat​

Compatibility​

DataSource​

JBoss​

Compatibility​

DataSource​

JEUS​

Compatibility​

DataSource​

WebSphere​

Compatibility​

DataSource​

JETTY​

Compatibility​

DataSource​

Common supported environment​

Supporting the browser​

Firewall​

Mobile app​

Java agent support environment

Compatibility and data sources for each application server

Tomcat

Compatibility

DataSource

JBoss

Compatibility

DataSource

JEUS

Compatibility

DataSource

WebSphere

Compatibility

DataSource

JETTY

Compatibility

DataSource

Common supported environment

Supporting the browser

Firewall

Mobile app