Support Environment
.NET agent support environment
Before installing the agent, check the support environment for .NET framework applications.
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Support versions
- .NET Framework 4.5 to 4.8 (4.61 or later recommended)
- .NET 6, 7, 8
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OS: Windows Server 2008 R2 or later
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Application Server: IIS 8.0 or later
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Library
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WebClient/WebRequest
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HttpClient/HttpClientHandler
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ASP.NET MVC 5 (IIS)
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ASP.NET Web API 2 (IIS)
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ADO.NET (Database)
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Database: All databases and Radis that support ADO.NET such as MS SQL, Oracle, MySQL, etc.
How to analyze the server support environment
Downloading the analysis tools
If you are not familiar with the supported environment of the server to install the agent on, download the analysis tools through the following links.
Using the analysis tools
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Run the downloaded analysis tools.
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In the
Caption area, check whether the Windows server version is 2008 R2 or later. -
In
IIS Version and .NET Framework Version, check for IIS 8.0 or later and .NET Framework 4.5 or later.
Checking the user's application version
In IIS Manager, click Application Pools. In the Application Pools list, check that .NET of the pool for your available application is the version 4.0.
Common supported environment
Supporting the browser
WhaTap Monitoring is available in web browsers and mobile Apps.
| Browser | Recommended? | Supported version |
|---|---|---|
| Google Chrome | ✅ | 84 or later |
| Mozilla FireFox | ❌ | Latest version |
| Edge | ❌ | Latest version |
| Safari | ❌ | Latest version |
- Due to browser compatibility and performance issues, it is recommended to use the latest version of Chrome.
- The user interface (UI) is implemented with HTML5 technology and is not supported by Internet Explorer.
Firewall
The WhaTap agent must access the collection server's TCP 6600 port. Allow the collection server address near what you are monitoring.
Source: WhaTap agent
| Destination | Destination IP | Port |
|---|---|---|
| WhaTap collection server (Seoul) | 13.124.11.223 / 13.209.172.35 | TCP 6600 |
| WhaTap collection server (Tokyo) | 52.68.36.166 / 52.193.60.176 | TCP 6600 |
| WhaTap collection server (Singapore) | 18.138.0.93 / 18.139.67.236 | TCP 6600 |
| WhaTap collection server (Mumbai) | 13.127.125.69 / 13.235.15.118 | TCP 6600 |
| WhaTap collection server (California) | 52.8.223.130 / 52.8.239.99 | TCP 6600 |
| WhaTap collection server (Frankfurt) | 3.125.142.162 / 3.127.76.140 | TCP 6600 |
If the agent cannot directly access the collection server, use the provided proxy module to access it.
Mobile app
The WhaTap mobile app supports both Android and iOS environments. You can install the app by moving to the following link or scanning the QR code. For more information about the mobile app, see the following.
| iOS | Android |
|---|---|
 iOS 12 or later |  Android 5.0 or later |