Support Environment
Before installing the agent, verify the supported .NET environment.
Last updated: 2026-01-20
.NET Framework
Supported versions
| Platform | Supported versions |
|---|---|
| .NET Framework | 4.61 to 4.8 |
Operating system
| OS | Minimum version |
|---|---|
| Windows Server | 2012 or later |
Web server
| Server | Minimum version |
|---|---|
| IIS | 8.0 or later |
Web frameworks
| Library | Supported |
|---|---|
| ASP.NET MVC (IIS) | ✅ |
| ASP.NET Web API 2 (IIS) | ✅ |
| ASP.NET Web Forms (IIS) | ✅ |
| ASMX Web Service | ✅ |
| WCF | ✅ |
Databases
| Database | Driver |
|---|---|
| SQL Server | System.Data.SqlClient |
| SQL Server | Microsoft.Data.SqlClient |
| MySQL | MySql.Data |
| MySQL | MySqlConnector |
| PostgreSQL | Npgsql |
| Oracle | Oracle.ManagedDataAccess |
| SQLite | System.Data.SQLite |
| Redis | ServiceStack.Redis |
| Redis | StackExchange.Redis |
| MongoDB | MongoDB.Driver.Core |
Other libraries
| Category | Library |
|---|---|
| External calls | HttpWebRequest, HttpClient, WebRequest, WebClient |
.NET Core
Supported versions
| Platform | Supported versions |
|---|---|
| .NET Core | 6, 7, 8, 9 |
Operating system
| OS | Minimum version |
|---|---|
| Windows Server | 2012 or later |
| Linux Ubuntu | 20.04 or later |
Web server
| Server | Minimum version |
|---|---|
| IIS | 8.0 or later |
| Kestrel | - |
Web frameworks
| Library | Supported |
|---|---|
| ASP.NET Core | ✅ |
Databases
| Database | Driver |
|---|---|
| SQL Server | System.Data.SqlClient |
| SQL Server | Microsoft.Data.SqlClient |
| MySQL | MySql.Data |
| MySQL | MySqlConnector |
| PostgreSQL | Npgsql |
| Oracle | Oracle.ManagedDataAccess.Core |
| SQLite | Microsoft.Data.Sqlite |
| Redis | ServiceStack.Redis |
| Redis | StackExchange.Redis |
| MongoDB | MongoDB.Driver.Core |
Other libraries
| Category | Library |
|---|---|
| External calls | HttpClient |
How to analyze the server support environment
Download the analysis tool
Download the analysis tool to verify the supported environment of the server where the agent will be installed.
Check the server runtime environment
-
Run the downloaded analysis tool.
-
In the
Caption field, verify that the Windows Server version is 2012 or later.
-
In the
IIS Version and .NET Framework Version fields, verify that IIS is version 8.0 or later and .NET Framework is version 4.6.1 or later.
Check the application runtime environment
To verify the version used by your application, open IIS Manager and click Application Pools. In the Application Pools list, confirm that the .NET version of the pool used by your application is set to 4.0.
Common supported environment
Supporting the browser
WhaTap Monitoring is available in web browsers and mobile Apps.
| Browser | Recommended | Supported version |
|---|---|---|
| Google Chrome | ✅ | 84 or later |
| Mozilla FireFox | ❌ | Latest version |
| Edge | ❌ | Latest version |
| Safari | ❌ | Latest version |
Support guidance
- For browser compatibility and performance reasons, the latest version of Chrome is recommended.
- The user interface (UI) is implemented using HTML5 standard technologies, so Internet Explorer is not supported.
Limitations
WhaTap’s web interface does not support mobile browsers. To access WhaTap on a mobile device, install the WhaTap app for Android or iOS. The WhaTap mobile app is optimized for mobile environments. For more information about the WhaTap mobile app, see this document.
Firewall
The WhaTap agent must be able to access the collection server through TCP port 6600. Allow access to the collection server address that is closest to the monitored target.
Source: WhaTap agent
| Cloud | Destination | Destination IP | Port |
|---|---|---|---|
| AWS | WhaTap collection server (Seoul) | 13.124.11.223 / 13.209.172.35 | TCP 6600 |
| WhaTap collection server (Tokyo) | 52.68.36.166 / 52.193.60.176 | TCP 6600 | |
| WhaTap collection server (Singapore) | 18.138.0.93 / 18.139.67.236 | TCP 6600 | |
| WhaTap Jakarta collection server | 108.136.91.69 / 108.137.158.44 | TCP 6600 | |
| WhaTap collection server (Mumbai) | 13.127.125.69 / 13.235.15.118 | TCP 6600 | |
| WhaTap collection server (California) | 52.8.223.130 / 52.8.239.99 | TCP 6600 | |
| WhaTap Virginia collection server | 107.23.220.101 / 54.236.221.105 | TCP 6600 | |
| WhaTap collection server (Frankfurt) | 3.125.142.162 / 3.127.76.140 | TCP 6600 | |
| Azure | WhaTap collection server (Seoul) | 52.231.66.38 / 20.194.5.115 | TCP 6600 |
| WhaTap collection server (Tokyo) | 52.246.169.54 / 20.210.27.232 | TCP 6600 | |
| Kakao | WhaTap collection server (Seoul) | 61.109.237.237 / 61.109.238.166 | TCP 6600 |
If the agent cannot directly access the collection server, use the provided proxy module to access it.
Mobile app
The WhaTap mobile app supports both Android and iOS environments. You can install the WhaTap app by following the link or scanning the QR code. For detailed information about the mobile app, see the following.
| iOS | Android |
|---|---|
 iOS 12 or later |  Android 5.0 or later |