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Agent Installation

To use the WhaTap monitoring service, after Sign up, create a project and then install the agent to the target server.

Creating a project​

Create a project before installing the agent.

  1. Log in to the WhaTap Monitoring Service.

  2. In the left side menu, click All Projects > + Project.

  3. On the Select product screen, select the product you want to install.

  4. Enter or select the following items:

    • Project name: Enter the project name.

    • Data server region: Select the data server region. A region is a group of data centers that provide cloud services. Your data will be stored in the selected region.

    • Time zone: Set the time zone to be used for alerts and report generation.

    • Notification language setting: Set the language for alert notifications. (Supports Korean and English)

    • Project groups: Group multiple projects for easier management. Select a group if applicable.

    • Project description: Add additional details or a description for your project.

  5. After completing all settings, click the Creating a project button.

Note

If you add a project while an organization is selected, you must set the Groups of organization field.

For more information about groups, see the related document.

Checking the access key​

The access key is the unique ID to enable the WhaTap service.

In the installation guide section, select Getting the access key. After the access key has been issued automatically, proceed to the next step.

Note

After a project has been created, the Agent installation page appears automatically. If the Agent installation does not appear, select Management > Agent installation on the left of the screen.

Download agent​

Once you have received a access key, the Download button is enabled in the Agent File Download section. Select EXE Download or ZIP Download to download the agent installation file.

Note

  • For users who cannot download .exe files due to security settings, the .zip files are also provided.

  • For server security, it is recommended to run the downloaded installation file rather than installing through the browser.

  • Separate agent installation files are provided for .NET 4.6.1 or earlier or Windows 2008 environments. Download the agent installation file that best suits for your environment.

Installing the agent​

  1. Double-click the downloaded installation file to run it.

  2. According to the on-screen instructions, enter the access key in License Key and the WhaTap server IP in WhatTap IP.

    You can copy the access key and WhaTap server IP values from the project creation screen of the WhaTap Monitoring Service.

    .NET installation - 01

  3. Click Next.

  4. In the following screen, click Install. Proceed with the installation.

  5. Click Finish to finish the installation.

The agent consists of the tracers to collect monitoring information and the files to transmit the collected information to the server. For more information about the agent files, see the following.

Starting the monitoring​

Once the application server has been restarted, the agent starts collecting data.

Note

For more information about the agent update, see the following.