Support Environment
Before monitoring the database, learn about the supported database types.
Types of the supported databases
The WhaTap Database Monitoring Service (DBX) collects active stat metrics and session data for performance analysis, and stores the collected data. You can analyze or compare the entire trend over a specific period. You can also analyze slow queries by finding the sessions that were in progress at a specific time. Statistical data analysis of SQLs is possible by reprocessing the collected SQLs.
DBX supports the following databases. Install JDK of Java 8 or later.
Supported versions for the database
It supports Altibase 6 or later.
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The server to install the agent on must have Java 8 or later installed.
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The database server must allow inbound connections so that the DBX agent can access the DB port.
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It is required to open the outbound on the port 6600 so that the DBX agent can send data to the WhaTap server.
Supported functions
| Category | DATABASE | Altibase |
|---|---|---|
| Monitoring | Instance List | ✅ |
| Instance Monitoring | ✅ | |
| Multi DataBase (tenant) | ❌ | |
| Slow Query | ❌ | |
| Analysis | Trends | ✅ |
| Trends Compare | ✅ | |
| Lock Tree | ✅ | |
| Parallel Query Tree | ❌ | |
| Dead Lock | ❌ | |
| DB Parameters | ✅ | |
| Statistics | SQL Stat | ✅ |
| Table Size | ❌ | |
| Database (TableSpace) Size | ❌ | |
| SGA Size | ❌ | |
| Report | Daily/Weekly/Monthly Report | ✅ |
| Event | Event List | ✅ |
| Event Stat | ✅ | |
| Event Setting | ✅ | |
| Notification | ✅ | |
| Management | Agent Setup | ✅ |
| Agent List | ✅ | |
| Project Management | ✅ |
Supporting the browser
WhaTap Monitoring is available in web browsers and mobile Apps.
| Browser | Recommended? | Supported version |
|---|---|---|
| Google Chrome | ✅ | 84 or later |
| Mozilla FireFox | ❌ | Latest version |
| Edge | ❌ | Latest version |
| Safari | ❌ | Latest version |
- Due to browser compatibility and performance issues, it is recommended to use the latest version of Chrome.
- The user interface (UI) is implemented with HTML5 technology and is not supported by Internet Explorer.
Constraints
WhaTap's web interface does not support mobile browsers. To access WhaTap on a mobile device, install the Android app or iOS app. The WhaTap mobile app is designed to perform optimally on mobile devices. For more information about the WhaTap mobile app, see the following.
Firewall
The WhaTap agent must access the collection server's TCP 6600 port. Allow the collection server address near what you are monitoring.
Source: WhaTap agent
| Destination | Destination IP | Port |
|---|---|---|
| WhaTap collection server (Seoul) | 13.124.11.223 / 13.209.172.35 | TCP 6600 |
| WhaTap collection server (Tokyo) | 52.68.36.166 / 52.193.60.176 | TCP 6600 |
| WhaTap collection server (Singapore) | 18.138.0.93 / 18.139.67.236 | TCP 6600 |
| WhaTap collection server (Mumbai) | 13.127.125.69 / 13.235.15.118 | TCP 6600 |
| WhaTap collection server (California) | 52.8.223.130 / 52.8.239.99 | TCP 6600 |
| WhaTap collection server (Frankfurt) | 3.125.142.162 / 3.127.76.140 | TCP 6600 |
If the agent cannot directly access the collection server, use the provided proxy module to access it.
Mobile app
The WhaTap mobile app supports both Android and iOS environments. You can install the app by moving to the following link or scanning the QR code. For more information about the mobile app, see the following.
| iOS | Android |
|---|---|
 iOS 12 or later |  Android 5.0 or later |